Financial protection

For your financial peace of mind, Best Served Scandinavia holds licences with ATOL and ABTOT. Find out the benefits of this protection and how these licences affect your holiday booking.

ATOL

All of the ex-UK flights and ex-UK flight-inclusive holidays we sell are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services. Please check with your specialist who will confirm what protection may apply to your booking. If you do not receive an ATOL Certificate, then the booking will not be ATOL protected. For more information, visit: www.atol.org/about-atol/atol-certificates.

Those package arrangements, where we act as the principal, which are not protected by our ATOL are covered by ABTOT, the Association of Bonded Travel Organisers Trust, details of which you'll find below..

ABTOT

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Wexas Ltd no. 52, and in the event of their insolvency, protection is provided for the following:

    • Non-flight packages

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside of the UK are only protected by ABTOT when purchased directly with Wexas Ltd, Runway East Borough Market, 20 St Thomas Street, SE1 9RS 

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call the ABTOT 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made

You can find out more about ABTOT here: https://www.abtot.com/ 

Occasionally we act as an agent for other tour operators and cruise lines, where the financial protection will be provided via that tour operator or cruise line. Should this be the case you will be advised at the time of booking.